Mop Automotive

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Terms and Conditions

Welcome to M.O.P Automotive Consultants & Logistics! These Terms and Conditions (“Terms”) govern the use of our website [Website URL] and the purchase of auto parts, both new and used, through our online store. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our website or purchase our products.

Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms and all applicable laws and regulations. These Terms apply to all users of the website, including but not limited to, customers, visitors, and vendors.

Modification of Terms

M.O.P Automotive Consultants & Logistics reserves the right to modify, update, or revise these Terms at any time without prior notice. The revised Terms will be posted on this page with an updated "Effective Date." Your continued use of the website after such changes constitutes your acceptance of the updated Terms.

Eligibility

By using this website, you represent and warrant that you are at least 18 years old and legally able to enter into a binding contract. If you are under 18, you may only use the website under the supervision of a parent or legal guardian.

Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, errors or inaccuracies may occur. M.O.P Automotive Consultants & Logistics does not guarantee that product descriptions or other content on the website are error-free. Prices and availability are subject to change without notice.

Return and Refund Policy

Refund Policy

Effective Date: 2/10/2025

At M.O.P Automotive Consultants & Logistics, we strive to provide high-quality auto parts to our customers. If you receive a defective item or if the product is not as described, we are committed to resolving the issue through a refund, provided the following conditions are met:

Defective or Incorrect Items

If you receive an item that is defective or does not meet your expectations, you are eligible for a refund once the item is returned and the defect or issue is verified.

Please contact us immediately at mopautomotive@gmai.com or 3055930355 to report the issue.
Upon receiving the returned item and verifying the defect or issue, we will issue a full refund for the product.

Return Conditions

To be eligible for a return and refund, the following conditions must be met:

Return Period: Returns must be made within 30 days from the date of purchase.
Condition of the Item: The item must be unused, unmounted, unpainted, and unaltered. Items that have been installed, used, or damaged due to improper handling will not be eligible for a return or refund.
Original Packaging: The item must be returned in its original packaging, including all parts, instructions, and materials provided with the product.

How to Return an Item

To begin the return process, please follow these steps:

Contact Us: Reach out to our customer service team at mopautomotive@gmai.com or 3055930355 to request a return authorization.
Pack the Item: Carefully repack the item in its original packaging.
Ship the Item Back: Once approved, ship the item back to us at the return address provided by our customer service team. You are responsible for the return shipping costs unless the item is defective or incorrect.

Non-Refundable Items

The following items are not eligible for a return or refund:

Items that have been mounted, painted, or altered in any way.
Sale or clearance items that are marked as non-refundable.

Refund Process

Once we receive the returned item and confirm that it meets the return criteria, we will process your refund. Refunds will be issued to the original payment method within [X] business days.

Exchange Option

If you prefer an exchange instead of a refund, please contact us to arrange for a replacement product.

Contact Us

If you have any questions or concerns about our refund policy, or need to initiate a return, please contact us at:

M.O.P Automotive Consultants & Logistics
Email: Mopautomotive@gmail.com
Phone: 3055930355